Frequently asked questions

1) Browse our stock of verified vehicles in Belgium. 2) Contact us on WhatsApp to confirm availability and ask your questions. 3) Pay (vehicle + shipping) via Orange Money or MTN MoMo. 4) We prepare and ship your vehicle. 5) You track the delivery online until it arrives at Douala port.

We accept Orange Money, MTN Mobile Money (MoMo) and international wire transfer — ideal if you're paying from abroad. Payment covers the vehicle price and sea freight to Douala. Customs duties are paid separately at the port by the buyer (we guide you through it).

Between 4 and 6 weeks from Belgium to Douala port, depending on sailing schedules. We keep you informed at every step: preparation, loading, transit, arrival at port.

Customs duties are the buyer's responsibility and paid at Douala port. They depend on the age and declared value of the vehicle. We provide the documentation and a clear clearance guide, and can recommend a trusted agent if needed.

Every vehicle is inspected before shipping and we provide a detailed photo report. If a major undisclosed issue appears on delivery, contact us immediately on WhatsApp — we work with you to find a fair resolution.

Yes. On request, we can arrange a third-party inspection or an in-person visit if you're in Belgium. We also share additional videos and photos via WhatsApp whenever you ask.

Vehicles are sold as-is, with a documented inspection. Some recent models may still carry a transferable manufacturer warranty — we state this clearly on the vehicle page. For specific questions, contact us before purchase.

After payment, log into your AutoK account and open "Track my order". You'll see every stage in real time and receive WhatsApp notifications at each status change.